Privacy Policy

Hawkeye Heating and Air Conditioning is operated by Hawkeye Heating and Air("Hawkeye", "we", "us"). This policy explains what information we collect through hawkeyehvac.com and our forms, how we use it, and the choices you have.

Information we collect

• Contact details you give us: your name, phone number, email address and service address.
• Details about your request: the service you need, what is happening with your system, and the time you book.
• Basic website data: pages visited, the page that referred you, campaign tags in the link you clicked (such as utm codes), and your browser type.

How we use your information

• To respond to your request, schedule and confirm service visits, and follow up on work we quoted or performed.
• To send you the emails and, if you opted in, the text messages described below.
• To understand which pages and advertising bring people to us, so we can improve our website.

We do not sell your personal information.

Text messages (SMS)

You can choose to receive transactional text messages from us by checking the optional, unchecked SMS box on a form on our website. The box is never required to submit a form, and consent to texts is not a condition of any purchase. Messages are replies to your request, follow-ups on it, and appointment confirmations and reminders. Message frequency varies. Msg & data rates may apply.

Reply STOP to any message to opt out. Reply HELP for help. You can also reach us at (303) 523-1382 or john@hawkeyehvac.com. Full program terms are in our SMS Terms of Service.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This applies to every other section of this policy: any sharing described elsewhere excludes your mobile number, text message opt-in data and consent.

How we share information

We share information only with service providers that help us run our business (for example, our website host, our customer relationship and scheduling software, and the platform that delivers our emails and texts), and only so they can perform those services for us. They may not use it for their own marketing. We may also disclose information if the law requires it. As stated above, mobile numbers and SMS opt-in data and consent are never shared with third parties.

Cookies and tracking

Our website uses cookies and similar tools to remember the page and campaign that brought you to us and to measure how the site is used. You can block or delete cookies in your browser settings; the site will still work.

Data security

We use reasonable technical and administrative safeguards to protect your information, including encrypted connections (HTTPS) and access controls on the systems that store it. No method of transmission or storage is completely secure.

Your choices and rights

• Opt out of texts at any time by replying STOP.
• Unsubscribe from emails with the link in any email.
• Ask us to see, correct or delete the personal information we hold about you by emailing john@hawkeyehvac.com.

Children

Our services and text messages are intended for adults 18 and older. We do not knowingly collect information from children.

Changes to this policy

We may update this policy. The date at the top shows when it last changed.

Contact us

Hawkeye Heating and Air (Hawkeye Heating and Air Conditioning)
22491 E Powers Pl, Aurora, CO 80015
(303) 523-1382 · john@hawkeyehvac.com